Terms of service

Terms of Service

Lucky Fox Co.
Last Updated: 02/24/2026

1. Acceptance of Terms

By accessing or purchasing from Lucky Fox Co., you agree to be bound by these Terms of Service and all applicable laws and regulations.

If you do not agree with these terms, please do not use this website.

2. Mystery Product Nature

Lucky Fox Co. sells mystery-based products, including but not limited to:

• Bracelet Mystery Bags
• Crystal Draw Capsules
• Press-On Nail Mystery Bags
• Glass Bracelet Drops
• Self-Care Capsules

All items are randomly selected as part of a game-style experience.

By purchasing, you acknowledge:

• Items are surprise-based
• Specific styles, colors, or products are not guaranteed
• Duplicate items may occur
• Bonus outcomes are not guaranteed

Purchases are made with a full understanding of the mystery format.

3. Game Mechanics & Bonus Wins

Certain products include game elements such as:

• Lucky Fox tokens
• Color chip matches
• Bonus bag wins

All game mechanics are managed internally and fairly by Lucky Fox Co.

We reserve the right to:

• Adjust token distribution between batches
• Limit excessive abuse of the game system
• Modify game mechanics in future releases

Bonus items have no cash value and cannot be exchanged for cash.

4. Video Reveal Upgrade

Video Reveal is an optional paid add-on.

By purchasing a Video Reveal, you acknowledge:

• Filming may require additional processing time
• Editing timelines may vary
• Once filming begins, the upgrade is non-refundable

Lucky Fox Co. may use portions of reveal footage for marketing purposes unless otherwise requested in writing prior to filming.

5. Pricing & Availability

All prices are listed in USD unless otherwise stated.

We reserve the right to:

• Adjust pricing at any time
• Limit quantities per order
• Cancel orders due to inventory errors

In the event of a pricing or system error, we may cancel and refund the order.

6. Shipping

Shipping times are estimates and not guarantees.

Lucky Fox Co. is not responsible for:

• Carrier delays
• Customs delays
• Incorrect address submissions

Free shipping thresholds apply only to eligible regions and order totals.

7. Intellectual Property

All content on this website — including branding, product names, descriptions, images, videos, and game concepts — is the property of Lucky Fox Co.

Unauthorized use, reproduction, or distribution is prohibited.

8. Refunds & Returns

Refunds and returns are governed by our Return & Refund Policy.

Mystery-based items are final sale unless damaged or incorrect.

9. Limitation of Liability

Lucky Fox Co. is not liable for:

• Indirect or incidental damages
• Dissatisfaction due to the mystery format
• Allergic reactions to materials

Products are sold as novelty and lifestyle items and are not medical devices.

10. Governing Law

These Terms shall be governed by the laws of the State of [Your State], United States, without regard to conflict of law principles.

11. Changes to Terms

We reserve the right to update these Terms at any time.

Continued use of the site after changes constitutes acceptance of the revised Terms.

12. Contact Information

Lucky Fox Co.
Email: hello@luckyfoxco.com
Business Address: 7700 Brush Hill Road, Suite 5, Burr Ridge, IL, 60527